Customers who are not completely satisfied with our services may request a full refund within the first 24 hours of their purchase before their orders have been started. Refunds will be processed through our customer support agents who can be reached at support at Goread.io. Refunds are not applicable to free credits or services. Goread.io reserves the right to meet customer satisfaction and all refunds must be processed in due diligence and due process.
There will be no refunds once an order is delivered. If the followers drop after a few days, customers can ask for a refill.
After 30 days there will be no refills, or refunds in any case, And we can only send refills to the original Instagram username, if you change your Instagram username, your order will not be eligible for a free refill.
- This service will only be used for promotional purposes for your photos on Instagram.
- You will not upload anything into this service’s rotation that includes nudity or any material that is not accepted or suitable for the Instagram community.
- You shall not knowingly exploit the system. You can't use any other website to buy followers at the same time, or get followers from any other method like giveaways, friends, To be eligible for any free refill claim, you should only use our service within the agreed time period. If you use any other service at the same time, your order will not be eligible for a free refill offer. We record each Instagram account start count at the beginning, so we can only match your start count + ordered followers amount only. We can always offer refills only to match your start count + ordered followers amount only. You can't ask more than that.
- The service sometimes might deliver later than the planned date stated on the website’s order page. This can be completely normal. Contact our support team if your order isn’t delivered in time, they will most likely find a suitable solution. Late delivery does not mean you will get a refund.
- The amount you purchase is not guaranteed. It can be a bit more. If it’s less, contact our support team.
- You use this service at your own risk. We are not responsible for any of the consequences that may occur because of using our service. It’s 100% your own (the buyer/customer) risk.
- People might in some cases unsubscribe to your channel. If this happens, feel free to contact our support. They will probably find a suitable solution. You don't have the right to claim a refund in this case.
- We offer a 30-day replacement (refill) guarantee on our followers with the following conditions:
- The warranty is only applicable for the last order made and to the original Instagram Username. If you change the Instagram username, We can't send a free refill. In this case you will have to change back the username to the original format and let us know.
- We will NOT refill if the followers have dropped below the start count of the last order of followers for this specific account.
